When my clients are trying to solve a problem, one of the things I lean on them to do is get really clear what the actual problem is.  Part of that is learning to use clear, unambiguous language.  To call a spade a spade.  To stop talking about “Centers of Influence” because that’s fuzzy.  What … Continue reading Ducks, Spades and Psychopaths. And a Little Anonymity to Boot.